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Frequently Asked Questions

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One reason is price control. The Canadian and some other countries governments control how much pharmaceutical companies can charge for brand name products.

In the USA and some other countries the pharmaceutical companies can charge what the market will bear.

Patent laws vary by country and, as a result, generic prices are available in countries that do not have brand name patent laws.

On average, you will save 30-80% ordering your medications from Canada Prescription Service.

We contract with licensed, accredited pharmacies located in The United Kingdom, New Zealand, India, Italy Canada, and Australia.

The Canadian government, as well as other countries we choose to ship from, are held to extremely strict requirements for the manufacturing and distribution of medication. These requirements are equivalent to and oftentimes stricter than US requirements. All of our sources are US-FDA approved.

Once your precription is received after you have placed an order on our website, your order will be processed within 48 hours. The expected shipping time for your order is fifteen (15) business days or approximately two and a half weeks. We do not guarantee shipping times, only the delivery.

All orders are final and non-refundable once shipped as Canada Prescription Service cannot legally accept returned pharmaceutical medications that are cancelled or refused after leaving the pharmacy. 

If a shipped order fails to arrive after 21 days we will reship it at no cost. Tracking is an additional expense that varies by country and may or may not be provided. USPS does not provide tracking for registered mail on there website.

A generic drugs is the exact same or a copy of the brand name drug in dosage, safety, strength, quality, performance and intended use.

The prices of generic drugs are much less expensive for the exact same product.

Pharmaceutical Brand Name companies have huge investment costs that they must recover so they increase the price of drugs to compensate.

Note: We use the term branded generic to refer to generic versions of brand medications manufactured in India and sold under in-country brand names.

Yes a valid prescription from a licensed physician is required for all prescription medications that will be ordered.

The prescription MUST be sent to Canada Prescription Service before the order can be shipped.  Prescriptions may be sent via fax, upload or email.  Instructions for sending your prescriptions will be included in the email that you receive upon successfully placing your order.

Prescription must be in the English language ONLY.

Yes, you can only order up to a three month or 90 day supply or each prescription. Limits on days supply dispensed for controlled substances may apply, based on individual physician directives for each prescription.

It is important to make sure your doctor adds three refills to your prescription so that we can use the same prescription for your refills (9 months).

Unfortunately, no. We will, however, provide you with a receipt that your insurance company may or may not accept.

To comply with established standards of practice - we are unable to ship any narcotic or controlled substances.

We accept Visa & MasterCard.  Your card will not be charged until your order has shipped.  Please note that all prices are in US Dollars.